PECOM
The challenge of connecting very different realities In an industry like energy, distance is not only geographical. Within the same organization, some people work from offices, while others are based at field sites and other locations. For PECOM, this diversity presented the challenge of delivering a consistent employee experience when people’s contexts, routines, and workplaces […]
Grupo exito
The challenge of connecting with more than 30,000 people At Grupo Éxito, operations happen in real time. In stores, employees serve customers, restock products, solve issues, and coordinate multiple tasks happening in parallel. Everything moves quickly and requires clarity, agility, and constant communication. However, reaching every person was not easy. Internal communication relied on announcements, […]
Servicios de alimentacion
The challenge of connecting teams working far from Human Resources With employees distributed across different locations in Mexico, many of them working directly in cafeterias located inside client facilities, Sistemas de Alimentación manages a naturally decentralized operation. This structure made supporting each employee’s experience particularly complex. Many people worked far from the central team, and […]
Grupo Mirgor
The challenge of communicating with distributed and diverse teams Grupo Mirgor’s diversity also presents a major challenge for its internal communications. Its employees work across different industries, plants, and regions of the country, with many of them carrying out their daily tasks in production environments without access to a desk or corporate email. Before Humand, […]
FMA Coliving
Growing with a distributed team requires an increasingly connected operation At FMA Coliving, work is primarily carried out through a remote and flexible model. The team works remotely from an office and occasionally visits the buildings to stay close to guests and gain first-hand insight into the operation. That is why clear communication, centralized information, […]
SMRT
A workforce that never stops moving Behind every journey operated by SMRT are thousands of employees working across train lines, bus services, stations, maintenance depots, engineering facilities, and corporate offices. While they all share the same mission, they rarely share the same workplace. Given its operational mission, it is impossible for SMRT to round up […]
Yagmour
The challenge of reaching everyone equally Yagmour brings together very different employee profiles and work environments. While some employees work in offices, others carry out their day-to-day activities in factories, warehouses, or retail stores. Only 50% of the company has direct access to a computer or corporate email. This made it challenging to reach the […]
Talleres
The challenge of reaching a highly diverse workforce Managing people at a football club means working with very different profiles, routines, and needs. At Talleres, maintenance and security teams work alongside players, doctors, physiotherapists, nutritionists, accountants, and professionals from many different areas. Adding to this diversity is the challenge of having employees distributed across more […]
Femsa Salud
Transforming Human Resources to Support a New Reality FEMSA Salud Chile was undergoing a major transformation in its structure and team composition. This change also meant rethinking the way Human Resources delivered services to employees. Until recently, much of the support relied on generalist teams distributed across the different businesses, handling questions and needs in […]
Banco Columbia
The challenge of managing decentralized processes Before Humand, many of Banco Columbia’s internal processes were spread across different channels: documents sent by email, conversations across multiple platforms, forms, and approvals moving back and forth between different people were all part of day-to-day operations. For the Human Resources team, this meant processes that were difficult to […]