FMA Coliving
Growing with a distributed team requires an increasingly connected operation At FMA Coliving, work is primarily carried out through a remote and flexible model. The team works remotely from an office and occasionally visits the buildings to stay close to guests and gain first-hand insight into the operation. That is why clear communication, centralized information, […]
SMRT
A workforce that never stops moving Behind every journey operated by SMRT are thousands of employees working across train lines, bus services, stations, maintenance depots, engineering facilities, and corporate offices. While they all share the same mission, they rarely share the same workplace. Given its operational mission, it is impossible for SMRT to round up […]
Yagmour
The challenge of reaching everyone equally Yagmour brings together very different employee profiles and work environments. While some employees work in offices, others carry out their day-to-day activities in factories, warehouses, or retail stores. Only 50% of the company has direct access to a computer or corporate email. This made it challenging to reach the […]
Talleres
The challenge of reaching a highly diverse workforce Managing people at a football club means working with very different profiles, routines, and needs. At Talleres, maintenance and security teams work alongside players, doctors, physiotherapists, nutritionists, accountants, and professionals from many different areas. Adding to this diversity is the challenge of having employees distributed across more […]
Femsa Salud
Transforming Human Resources to Support a New Reality FEMSA Salud Chile was undergoing a major transformation in its structure and team composition. This change also meant rethinking the way Human Resources delivered services to employees. Until recently, much of the support relied on generalist teams distributed across the different businesses, handling questions and needs in […]
Banco Columbia
The challenge of managing decentralized processes Before Humand, many of Banco Columbia’s internal processes were spread across different channels: documents sent by email, conversations across multiple platforms, forms, and approvals moving back and forth between different people were all part of day-to-day operations. For the Human Resources team, this meant processes that were difficult to […]
Dia España
The challenge of transforming an outdated communication model Before Humand, Dia Spain had a fully custom-built employee portal. It was used to publish news and articles and provided access to external tools. Over time, however, this level of customization became a limitation. The internal team could not make changes to the platform independently, and every […]