Service Management: Stay on top of every request and download certificates in bulk

As request volumes grow, finding the right information and keeping track of every case becomes more challenging. The Service Management module introduces new features that help agents, approvers, and administrators find information faster, monitor requests, and manage large workloads more efficiently. Download multiple certificates in just a few steps You can now generate bulk PDF […]
X-28 Alarmas

The challenge of reaching everyone with the same information Before implementing Humand, X-28 Alarmas managed many of its communications and processes through different channels: emails, chats, informal conversations, multiple folders with shared access, and separate applications for each need. This meant information was scattered, and certain processes did not always reach every team in the […]
Vicente López

Dispersed Processes and Limited Access for Teams One of the Municipality of Vicente López’s main challenges was connecting employees who work in very different environments and locations. While some perform their duties from offices, others spend most of the day out in the field, including inspectors and public services teams. Before implementing Humand, many processes […]
Freddo

A management experience that did not match the way teams worked Before implementing Humand, Freddo used a tool focused on documentation and time tracking. However, because it did not offer mobile access, it was disconnected from the day-to-day reality of an operation where a large share of employees work in stores rather than in front […]
Universidad Católica de Salta

The challenge of connecting 120 locations With 3,000 employees distributed across the country, UCASAL needed to reach people with very different roles, routines, and levels of connection to the institution. The experience of a faculty member working at a regional location, for example, was very different from that of an administrative employee at the university’s […]
Paolini

Manual processes and limited visibility for decision-making Before implementing Humand, much of Grupo Paolini’s people management relied on manual tasks and scattered tools. Payslips were delivered on paper, while performance evaluations were managed by sending forms individually to each leader and employee. In addition to being time-consuming and increasing the risk of errors, this process […]
Miranda Bosch

Brokers on the move: The challenge of centralizing communication In a real estate company where most of the team is constantly on the move, internal communication presents a unique challenge. Miranda Bosch’s brokers spend much of their day visiting properties and meeting with clients, without relying on a fixed workplace. Before implementing Humand, information was […]
Vélez

The challenge of managing Vélez Vélez is an institution that brings together professional and amateur sports, an educational institute with 2,400 students and 283 teachers, and services for more than 10,000 members. Internally, the Human Resources team faced a challenge familiar to any organization with a distributed workforce and a wide range of employee profiles: […]
Las Marias

The challenge of reaching everyone With five locations and very diverse teams, Las Marías has a distinctive challenge: most of its employees don’t work at a desk. They’re on the move, far from headquarters, and many work in the field. Managing a workforce with such varied profiles, from field workers to office staff, made reaching […]
OXXO

Before: An operation with no visibility or control Before Humand, there was no way to track inquiry volumes, and much of the operation depended on multiple disconnected channels. Institutional information reached stores manually — often through physical signage. Employees had no way to communicate directly with HR or follow up on their requests and paperwork. […]