Service Management: Greater administrative control and team autonomy
The Service Management module is getting two major updates designed to streamline your operational analysis. Now, agents and coordinators can independently generate detailed, consolidated reports eliminating manual tasks and gaining full visibility into every request. Service-Specific Reports (including form responses). Consolidated Reports for quick analysis. These new features empower your team to audit their own […]
Time Tracking: Precision and agility in time management
The Time Tracking module now includes five new features designed to strengthen operational precision, improve leadership decision-making, and optimize workflows for organizations with complex scheduling needs: Automated hour categorization. Context-aware overtime approval. Shift schedule duplication. Customizable attendance reporting. Time off synchronization. These enhancements address real-world operational challenges, aiming to provide greater agility, more precise information […]
Tasks in Workflows: Enhanced coordination and tracking for your business processes
Managing complex processes is now simpler and more organized in Humand. The Service Management module now includes the ability to configure tasks within Workflows, allowing requests to become automated roadmaps where activities are intelligently distributed among those responsible in your organization. From isolated requests to connected Workflows Often, a service request isn’t a single […]
Magalu
The challenge of connecting 40,000 people across more than 1,200 stores Magalu was founded in the interior of São Paulo, in the city of Franca, in 1957. Today, it is one of Brazil’s largest retail platforms, with more than 40,000 employees distributed across nearly every state in the country — spanning physical stores, distribution centres, […]
Local Hospice Lottery
The search for the right fit The sunset of their previous platform gave LHL a chance to raise the bar. After evaluating three vendors, Humand stood out in terms of features, implementation process, and pricing that worked for a non-profit. The organization partnered with Humand through Hu for Good, Humand’s program for non-profits and NGOs. […]
Econt
A turning point for internal comms With a community spread across hundreds of locations, keeping everyone aligned, informed, and engaged is no small task. Until not long ago, Econt relied on Workplace for internal communications. But when Workplace was sunset, the team faced a critical decision: find a quick replacement, or take the opportunity to […]
PSBank
A single platform for daily operations With over 200 branches and thousands of employees, Philippine Savings Bank (PSBank) needed more than just a communication tool. They were looking for a centralized platform to simplify internal services, training, and cross-team collaboration. Humand became that space—connecting people, support, and culture in one digital home. Built for flexibility […]
Zeni
Growing pains: communication and information centralization As Zeni continued to grow, internal communication began to rely on multiple informal channels. This made it difficult for updates to reach all employees at the right time and limited meaningful connections between people. In addition, with diverse operations and distributed teams, the company required a platform that was […]
Relectroni
When manual processes limit HR’s impact Before implementing Humand, a large part of Relectroni’s HR processes were managed manually. This created operational friction, wasted time, and made it difficult to turn information into actionable insights: Surveys and evaluations conducted on paper, requiring printing and manual collection. Delays of two to five days to collect document […]
Rodelag
The challenge of growing with multiple channels and in-person processes Before implementing Humand, Rodelag’s internal communication relied on multiple channels, including email, WhatsApp, a corporate magazine, bulletin boards, and an internal portal. As a result, information was fragmented and did not always reach all employees in a clear and timely way. At the same time, […]