SMRT
A workforce that never stops moving Behind every journey operated by SMRT are thousands of employees working across train lines, bus services, stations, maintenance depots, engineering facilities, and corporate offices. While they all share the same mission, they rarely share the same workplace. Given its operational mission, it is impossible for SMRT to round up […]
Yagmour
The challenge of reaching everyone equally Yagmour brings together very different employee profiles and work environments. While some employees work in offices, others carry out their day-to-day activities in factories, warehouses, or retail stores. Only 50% of the company has direct access to a computer or corporate email. This made it challenging to reach the […]
Sport Club
Behind the scenes, communication wasn’t growing at the same pace as the company That initial growth was not matched by communication capable of keeping up with the company’s scale. SportClub needed to professionalize communication across its teams and Human Resources while preserving the close-knit identity that has defined the company from the beginning. Before Humand, […]
Femsa Salud
Transforming Human Resources to Support a New Reality FEMSA Salud Chile was undergoing a major transformation in its structure and team composition. This change also meant rethinking the way Human Resources delivered services to employees. Until recently, much of the support relied on generalist teams distributed across the different businesses, handling questions and needs in […]
Churros Manolo
The challenge of professionalizing a growing operation As Manolo grew, the need to organize and formalize internal processes that had previously been managed more informally also became increasingly important. A large part of day-to-day communication and follow-up took place across different platforms or even in person. This could lead to confusion, information getting lost along […]
Banco Columbia
The challenge of managing decentralized processes Before Humand, many of Banco Columbia’s internal processes were spread across different channels: documents sent by email, conversations across multiple platforms, forms, and approvals moving back and forth between different people were all part of day-to-day operations. For the Human Resources team, this meant processes that were difficult to […]
Interborders
The challenge of building one shared culture across different countries Growing across a region involves much more than opening new offices and adding employees. For Interborders, one of the main challenges was ensuring that teams located in different countries, shaped by different cultures, regulations, and ways of working, could still feel part of the same […]
Dia España
The challenge of transforming an outdated communication model Before Humand, Dia Spain had a fully custom-built employee portal. It was used to publish news and articles and provided access to external tools. Over time, however, this level of customization became a limitation. The internal team could not make changes to the platform independently, and every […]
Pampa Energia
The challenge of connecting very different realities Diversity is part of Pampa Energía’s day-to-day operations. Different businesses, teams, and ways of working coexist within the same company, with employees distributed across Mendoza, Salta, Neuquén, Buenos Aires, Zárate, Ensenada, Barragán, Bahía Blanca, Puerto General San Martín, and other locations. This geographic dispersion created a particular challenge […]