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What's new in Product

The latest features and
improvements making Humand better for you.

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Goals
Groups
Insights
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People Experience
Performance Review
Security
Service Management
Time Tracking
Training
Your Employees Can Now Personalize Evaluations: Assign Weights to Each Goal Based on Their Priorities
Users can now upload goals for an entire cycle in bulk — faster setup, less manual work
New Results Dashboard: View and Analyze Evaluation Metrics in One Place
New Web Time Tracking: Clock In and Out with One Click
New Agent Groups: Choose How Requests Are Assigned Automatically
Access Your Favorite Groups Faster from a Dedicated Section in the Menu
New Poll Options: Set Deadlines and Choose to Show or Hide Voters
Help Desks and Agent Groups: A smarter way to organize teams and manage requests
Smarter Team Management: Update roles and assignments from the Agent Profile
Coordinators Panel: A central view to stay on top of requests, teams, and service performance
You Decide Who Can Download Videos
Honest Feedback, Made Easier
Smarter Survey Insights, Automatically
More Flexibility in Time Tracking
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A Fresh Look for Learning: Redesigned UX/UI for the Training Module
Stay in the Loop: Now Get Notified for Mentions and Comments in Groups
Introducing “My Goals”: A Clearer Way to Track Personal Progress
Introducing Scoring Across All Directions: A Fairer Way to Reflect Performance
Multi-directional Goal Evaluation: A 360° Approach to Measuring Performance
Meet Your Community’s Top Voices: New Chart Highlights Most Active Users
Introducing the Redesigned Time Tracking Module: More Visibility, Better Control