Sammy, Humand’s intelligent chatbot, now offers new customization options so each organization can define how the agent presents itself and what information it can use. This makes it possible to tailor the experience to each company’s specific needs.
A more personalized experience
Admins can now customize different aspects of Sammy:
- Customize its name and profile picture to align with the company’s brand.
- Modify the welcome message Sammy uses when employees start a conversation.
- Upload and segment documents so the chatbot can use them as a source of information in conversations, based on each employee’s needs.
More flexibility for every organization
These new options make it easier to configure Sammy based on each company’s needs, from its identity to the information it uses.
