With a workforce spread across hundreds of locations, keeping everyone aligned, informed, and engaged is no small task. Until not long ago, Econt relied on Workplace for internal communications, plus a whole set of solutions that helped manage processes from vacations and time-off to training.
But when Workplace was sunset, the team faced a critical decision: find a quick replacement, or take the opportunity to find a platform that could meet the communication needs of a large, distributed workforce while setting the foundation for future optimizations across HR.
The search began with a clear set of requirements. The new platform should be able to:
After evaluating the options on the market, Humand stood out not only for what the product offered, but for how the team showed up. “Mostly the warm welcome, fast communication and problem-solving, and, of course, the very competitive prices,” explained Nadezhda Hristova, Business Continuity Expert at Econt, when asked about the reasons why they decided to partner with Humand.
In order to ensure a thorough decision-making process, teams across Business Continuity, Brand Development, Brand Communications, Knowledge and Training, and HR were involved in the evaluation and implementation. This ensured broad organizational buy-in from the start.
“Quick, hands-on, and well monitored.” That’s how Nadezhda Hristova describes the implementation. The transition was smooth, thanks to a familiar and intuitive interface that reduced the learning curve for employees. And whenever a challenge arose, the Humand team responded quickly and kept the rollout on track. The result was a seamless migration for a workforce of thousands without disruption to daily operations.
Today, Econt has achieved near-total platform adoption: 4,424 out of 4,500 licensed users are active, a +99% activation rate. The numbers are impressive, but what they really tell is the story of a community that is genuinely engaged and finding true value in the platform.
Three key use cases sit at the heart of that value:
Additionally, features like Surveys, Marketplace, and Birthdays and Anniversaries have added new dimensions to how the Econt community experiences the platform. The Birthdays and Anniversaries module has resonated particularly well, accumulating over 59,000 views in just 24 weeks. The Marketplace has opened up a new internal channel where employees can access and even resell products. And Surveys have given the team a simple way to gather company-wide feedback directly on the platform.
Through Humand, Econt has turned a moment of disruption into a long-term asset. The platform has become the daily communication backbone for the organization and the central hub where critical people issues are tackled and, most importantly, resolved. And with their sights already set on exploring Sammy, Humand’s intelligent assistant, the team at Econt is just getting started.
