Series A

We raised US$66M to accelerate innovation, growth, and power the best HR solution. Read more.

Cultural Integration and HR Transformation

Discover how Del Plata Salud transformed its internal dynamics and strengthened its organizational culture.
icon industry

Industry​

Pharmaceuticals
icon country

Country

Argentina
icon people

People

640
Del Plata salud
100 %

user activation rate

100 %

monthly active users

98 %

weekly active users

Initial Situation: Growth and Challenges

The rapid growth of Del Plata Salud brought about profound changes in its structure and operations. As the company expanded its network of branches, the need to maintain cultural cohesion became critical. Without adequate tools, transmitting corporate values at all levels became increasingly difficult, especially with employees spread across different locations.

“How does your company manage the transmission of organizational culture in a rapidly growing environment?”

Additionally, the growing number of employees posed significant challenges in human resource management, such as internal communication, training, and evaluating the impact of HR department initiatives.

Implementation Process: Adapting Humand

Del Plata Salud recognized the need for a comprehensive solution that could adapt to its specific needs. Humand became the key tool to address these challenges. T

he implementation process included customizing the platform to ensure that the company’s culture was disseminated uniformly and effectively across all branches.

One of the main advantages highlighted by Del Plata Salud was Humand’s ability to streamline internal communication. According to Germán Guerrero, Head of Internal Communication and Organizational Well-being, “Humand has allowed us to significantly accelerate the company’s communication process, where in five seconds we have all the information everywhere.”

T

his speed and efficiency in communication were essential to keeping all employees aligned with the company’s values and objectives, regardless of their location.

The platform not only facilitated direct communication between leaders and employees but also enabled the creation of a dynamic community where employees could connect, share knowledge, and feel part of a common purpose.

“Are you using technological tools that reinforce the organizational culture in your company?”

Results Achieved: Impact on Culture and Efficiency

The results of implementing Humand at Del Plata Salud were significant:Strengthening Organizational Culture: Humand enabled Del Plata Salud’s culture to be deeply integrated into employees’ daily lives.

Increased Sense of Belonging: Over 90% of employees activated and regularly used the platform, reflecting a high level of engagement.

Improved Operational Efficiency: The digitalization of processes, such as payroll distribution and forms, not only reduced paper usage but also improved the company’s sustainability.

“How could your company benefit from the digitalization and centralization of human resource processes?”

Humand became a strategic ally for Del Plata Salud, facilitating not only internal communication but also the continuous training and development of employees, regardless of their location.

Conclusions: The Future of Del Plata Salud with Humand

Since implementing Humand, Del Plata Salud has seen a radical transformation in its internal dynamics. The platform has played a crucial role in improving communication, strengthening organizational culture, and increasing the sense of belonging among employees. Today, Del Plata Salud’s employees are not only better connected but also actively participate in organizational life, significantly improving cohesion and operational efficiency.

This case highlights the importance of adapting technological tools to the specific needs of each company and how a solution like Humand can make a difference in human resource management in a rapidly growing environment.

Company

Founded in 1994 in Mendoza, Del Plata Salud began as a neighborhood pharmacy focused on warm, personalized care. After 30 years of sustained growth, it now operates a network of 28 physical points of sale across eleven departments of the province, complemented by telephone sales, e-commerce, and Droguería del Valle, which supplies the entire chain.