Series A

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Making 120 Pharmacies in 19 Departments Feel Closer

Optimizing processes and facilitating collaboration among all its employees, regardless of their location.
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Industry​

Pharmaceuticals
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Country

Uruguay
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People

1,900
98 %

user activation rate

95 %

monthly active users

89 %

weekly active users

The Need for a New Intranet

With Farmashop’s growth, the need arose for a more versatile and accessible intranet system. The company sought to unify information and facilitate collaboration among all employees, regardless of their geographic location. It was essential that the solution be adaptable, easy to use, and accessible from mobile devices so that all staff, including those with less technological experience, could interact efficiently.

The Solution: Humand

At Humand, we implemented a platform that centralized all operational and communication tools in one place, accessible from any mobile device. This solution not only improved operational alignment among Farmashop’s various branches but also ensured that all employees were synchronized in terms of internal procedures and policies.

A key aspect of Humand is its intuitive design, which facilitates its adoption even among those less familiar with technology. This accessible approach has been crucial to the platform’s success at Farmashop, enabling quick and effective integration throughout the organization.

Impact and Benefits of the Implementation

The implementation of Humand at Farmashop has resulted in multiple benefits, including:Operational Alignment: Our platform has enabled all Farmashop branches to be synchronized, ensuring that communications and operational processes are consistent throughout the company.

Improvement in User Experience: The ease of use of Humand has been fundamental to its successful adoption, allowing all staff to interact smoothly with the system.

Adaptability and Continuous Improvement: Constant feedback from employees has allowed us to adjust and improve the platform to evolve with Farmashop’s changing needs.

Conclusion: Farmashop’s Success

The success of the collaboration between Farmashop and Humand lies in the joint and coordinated work between both companies. From the beginning, our teams worked closely to understand and meet Farmashop’s specific needs, resulting in a platform that not only improved internal communication but also boosted operational efficiency and strengthened the corporate culture across all branches.

Farmashop’s HR Director highlighted the importance of Humand in maintaining a clear view of the climate in the branches and aligning all employees with corporate objectives. This testimonial not only underscores the efficiency of our platform but also the strength of the relationship we have built with Farmashop, demonstrating that these results come not just from technology but from joint effort and continuous collaboration.

Company

Founded in 1998, Farmashop is the leading pharmacy chain in Uruguay. With more than 100 branches across the country, it also operates under the Punto Shop, Bela, and OM by Farmashop formats, focused on convenience and personal care. Since 2013 it has been part of the Linzor Capital Partners investment fund, which drove its expansion and consolidation as the main retailer in the sector in the Uruguayan market.