Grupo Soprinsa is a company with over 30 years of experience in the market and a team of more than 1,500 employees. In recent years, investing in technology has become a strategic pillar for the company — and that’s where Humand came in as the solution they were looking for.
The Challenge: Connecting People, Simplifying Processes
Before implementing Humand, one of Soprinsa’s biggest challenges was establishing direct, simple, and effective communication across the entire team. The organizational structure was highly segmented, which created a disconnect between different departments.
Everything in One Place
Humand effectively solved the company’s internal communication challenges, making interactions instant and removing the need for intermediaries. Today, any employee can, within minutes, request a document, a receipt, or open a support ticket directly through the platform.
The implementation process was quick and smooth, with each module adapted to meet Soprinsa’s specific needs.
Débora Rodríguez, receptionist, shared her experience: “My daily routine has changed since we started using Humand. Now everything is within reach; I no longer need to go to the offices to request my documents or wait for them to be sent to me. Today, everything is just a click away.”
From the accounting and finance side, centralizing payment information was a major improvement. Humand not only brought greater organization but also more clarity for employees: all requests, tickets, and inquiries are grouped and available in one place, eliminating the need to use multiple platforms.
Closeness as a Key Value
One of the most significant impacts was how Humand brought employees closer to each other — and to the company. For the Human Resources department, the platform became an essential tool for maintaining direct, real-time communication.
María Mercedes Spillari, Human Resources Director, highlighted: “In my role as HR Director, Humand has been a crucial tool. It allowed me to get closer to people and gave me access to real, up-to-date information about how each employee is doing within the company.”