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"Humand is everything Día in one place": How Supermercados Día improved its internal communication with our platform

Supermercados Día, one of the largest supermarket chains in Latin America and Europe, faced unique challenges due to its geographical dispersion and the nature of its workforce. With over 1000 branches and more than 3500 employees, the need for an effective solution to improve internal communication was essential. Humand, our all-in-one app, was the solution they chose to overcome these challenges and enhance their operational efficiency.

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What Was The Challenge?

Before implementing Humand, Supermercados Día faced the challenge of managing, sustaining, and improving its internal communication. The broad geographical dispersion of its employees, many of whom did not have access to a computer, made it difficult to simultaneously and efficiently disseminate internal processes, communication, and corporate culture. This created significant barriers to coordination and collaboration between different departments and levels within the company.

How can organizations improve internal communication in a geographically dispersed work environment?

How Did Humand Solve It?

Humand became the essential tool to connect Supermercados Día’s 3500 employees through a single application. Other companies with a European presence, such as Siemens, Sodexo, Techint, and Seidor, are also working with Humand to continue improving their human resources management systems. The main features used by Día included:

  • Instant communication: The app allows direct and real-time communication between employees from different departments, facilitating coordination and problem-solving swiftly.
  • Centralization of information: Everything relevant, such as updates on inventories, work schedules, promotions, and internal events, is centralized on the platform. This ensures that all employees have access to up-to-date information.

Why is centralizing information crucial in a company with a large workforce?

  • Facilitation of collaboration: Being connected through the same platform, employees can work together more easily on projects and tasks that require interdepartmental coordination.
  • Streamlining decision-making: The fluid communication promoted by Humand contributed to faster and more efficient decision-making, positively impacting the company’s operations.

How can more fluid communication impact business decision-making?

What Concrete Results Were Achieved? 

The implementation of Humand at Supermercados Día has had a transformative impact not only on management but also on its culture. Some of the benefits include:

  • Improved communication: Connecting 3500 people through a single application has enabled more effective and efficient communication.
  • Increased collaboration: Departments can now work together more coordinated, leading to better collaboration on projects and tasks.

What benefits can organizations expect when improving interdepartmental collaboration?

  • Operational efficiency: The centralization of information and instant communication has streamlined processes and improved decision-making. Internal data shows a 30% reduction in time spent coordinating interdepartmental tasks.
  • Original content from employees: The company’s staff has begun generating original content, sharing ideas and best practices that benefit the entire organization.

Conclusion 

Supermercados Día’s adoption of Humand is a clear example of how an internal communication tool can transform a company’s operations. By connecting 3500 employees through a single application, the Día supermarket chain has improved its efficiency, collaboration, and communication.

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