As Zeni continued to grow, internal communication began to rely on multiple informal channels. This made it difficult for updates to reach all employees at the right time and limited meaningful connections between people. In addition, with diverse operations and distributed teams, the company required a platform that was flexible enough to adapt to various realities and needs.
At the same time, important documentation was not centralized. The lack of a single point of access led to confusion, frequent requests, and increased administrative costs, adding complexity to day-to-day operations.
By leveraging the robustness of Humand, Zeni decided to centralize several key administrative processes:
Performance reviews: Access from personal devices improves transparency and fosters valuable feedback conversations.
“[What stands out the most] is how easy it is to have everything at hand, right on your phone, and to stay up to date with all the company information and news.”
With the implementation of Humand, Zeni was able to bring all internal communication together in one place. Company updates, institutional messages, and employee information are now available in a single digital space, accessible to all staff from their mobile phones.
Having a platform that centralizes information strengthened the sense of belonging, reinforced connections between people, and supported daily interaction—accompanying the company’s growth with greater structure and clarity.
communication, a recent employee survey showed a ten-point increase in the communication indicator and a four-point improvement in overall satisfaction.
In addition, the full digitalization of documentation made it possible to eliminate paper use and optimize administrative resources. Today, these savings translate into more time for the HR team to focus on high-impact initiatives such as people development, social responsibility actions, and continuous improvement—one of the organization’s core philosophies.
