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Bass Tech: Building a culture of connection and efficiency from the ground up

Bass Tech is a Brazilian company specialized in the manufacturing, installation, and maintenance of elevators and vertical transportation systems. With a strong focus on operational excellence, it serves both residential and commercial sectors across Brazil.
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Industry

Services
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Country

Brazil
bass tech
bass tech

From manual operation to a structured HR journey

Before using the Humand app, Bass Tech operated without a dedicated HR platform. Communications were handled through WhatsApp groups, and internal processes such as time-off requests, overtime, and performance evaluations were managed manually, using spreadsheets, emails, and even paper.

The lack of a centralized system made it difficult to track, organize, and monitor employee needs, consuming significant time, especially for a company facing growing complexity and demand.
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Why Humand?

As its first digital HR platform, Humand stood out by offering multiple solutions in a single app, especially the Service Portal and the HR Chat.

Bass Tech valued the platform’s customization options and ease of use, both for HR and employees. Compared to other providers evaluated, the simplicity of the Humand app and the smoothness of its implementation made it an easy choice.
“Humand has brought clarity, structure, and connection to our entire organization. We finally have the tools to communicate, automate, and engage, all in one place, with a team that grows together.”
Cynthia

Cynthia

HR Coordinator, Bass Tech

A smooth implementation, a cultural shift

Between March and May 2025, Bass Tech rolled out Humand’s core modules, including Chat, Organizational Chart, Digital Magazine, Knowledge Library, Documents, Leave Management, Onboarding & Offboarding, Quick Links, Employee Experience, and the module for Birthdays, Celebrations, and Work Anniversaries.

Within just a few weeks, the platform became an essential part of its internal operations. Now, employees request vacation and overtime directly through the portal, which automatically generates reports and saves the HR team 2 to 3 hours of work per week.

Digital evaluations are fully documented, and internal communication has shifted from informal messages to structured updates that are visible across the entire organization.
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Tangible results, real efficiency

By digitalizing HR processes and communication, Bass Tech achieved immediate gains in time savings, visibility, and team engagement. With no prior experience on a platform like this, its rapid adoption and active participation speak for themselves.

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