The challenge of connecting 120 locations
With 3,000 employees distributed across the country, UCASAL needed to reach people with very different roles, routines, and levels of connection to the institution. The experience of a faculty member working at a regional location, for example, was very different from that of an administrative employee at the university’s main campus in Salta.
This geographic dispersion made it more difficult for employees to access institutional information and basic Human Resources processes. Leave and vacation requests relied on disorganized spreadsheets, while documents such as payslips did not always reach every employee in a simple and direct way.
The challenge was to create a single channel to communicate with everyone in real time, without relying on intermediaries.
Simpler processes for the entire institution
UCASAL was the first university in Argentina to implement Humand. For the Human Resources team, adopting this type of technology meant stepping outside their usual area of expertise and navigating an entirely new process.
“We were getting involved in a technology project without coming from a technology background,” Adriana recalls. The support of Humand’s implementation team was key to moving forward with confidence, adapting the platform to the institution’s needs, and achieving results that exceeded their initial expectations.
With Humand, UCASAL centralized everyday processes and created a more agile experience for its 3,000 employees, regardless of where they work. Some of the modules they use most include:
- Documents: payslips are distributed digitally across the entire organization. In just two clicks, Human Resources can make them available to faculty members and administrative staff across all 120 locations.
- Time Off: employees manage their requests directly through the app, with workflows organized by department and greater visibility for approvers. Adoption was so fast that any temporary change to the feature was immediately noticed by employees.
- Internal communications: news, policies, and institutional decisions reach the entire internal community at the same time, without relying on intermediaries or scattered communication channels.
A space that now connects all of UCASAL
One year after its implementation, Humand has become one of UCASAL’s main internal communication channels.
The most significant change has been the ability to reach faculty members and administrative staff across all 120 locations at the same time, with direct and accessible information in one place. Adoption became so visible that even students began showing interest in the platform after seeing how it connected the institution’s employees.
“Humand has become the university’s most cross-functional communication channel, connecting its decisions, policies, positive news, and even the more difficult messages that sometimes need to be shared with all employees.”