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Orbrann: Strengthening Culture and Connection Across Fire Stations

Øvre Romerike brann og redning IKS (Orbrann) is a Norwegian fire and rescue service covering a large geographical area with multiple stations. Their mission is to safeguard lives, values, and the environment through professional, efficient emergency services and community preparedness.
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Industry

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Country

Norway
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A Communication Platform to Match Their Mission

When Workplace announced its shutdown, Orbrann—a fire and rescue service operating across a wide region in Norway—set out to find a platform that could continue supporting their internal culture and communication. With teams distributed across several stations, maintaining unity and flow of information was critical. Their goal wasn’t just to replace a tool, but to find a modern, intuitive solution that fit the way their frontline staff work every day The lack of a centralized system made it difficult to track, organize, and monitor employee needs, consuming significant time, especially for a company facing growing complexity and demand.
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Why they Chose Humand

After six months of evaluating alternatives, Orbrann selected Humand for its mobile-first design, user-friendly experience, and range of integrated communication tools. They appreciated how easy it was to onboard even the least tech-savvy employees and how natural the platform felt from day one. The ability to post updates, photos, and videos from field teams added authenticity to their communication flow and gave everyone a voice.
“Humand helped us build a stronger internal culture. Our firefighters are more engaged than ever, sharing their stories and creating a sense of unity across stations. We have felt so well taken care of and guided throughout the entire process that I honestly cannot praise it enough.”
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Inger Thommessen

Head of Communications, Orbrann

A Thoughtful Launch, With Creative Touches

The transition to Humand began in June 2025 and officially launched in August. Instead of starting from scratch, Orbrann focused on continuity—replicating familiar content and formats to ease the switch. As part of the rollout, the communications team met with every department in person to demonstrate how the platform would support their daily work. They also added playful elements: launching the new Survey module with a quiz based on their internal yearbook, where employees could win gift cards. This hands-on and creative onboarding made the process both fun and effective. “Even those who are the least digitally experienced in our organization managed to log in and set up their user profile surprisingly easily, with little to no help from the onboarding team. The feedback we received was that Humand was not only very easy and intuitive to use, but also felt like an improvement compared to Workplace.” — said Inger Thommessen, Head of Communications at Orbrann.
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Tangible Engagement, Real Connection

Humand quickly became Orbrann’s central space for connection—especially among their core firefighter teams. Adoption and usage were high from the start, with users actively posting from the field and interacting across shifts and departments.

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