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A Smooth Transition with Personalized Support: Dreams by Design Travel Success Story

Dreams by Design Travel is a full-service travel agency specializing in Disney, Universal, cruises, and luxury getaways. With a team of experienced advisors, they create personalized vacation experiences tailored to each client’s dreams.
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Industry

Services
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Country

United States
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Keeping a Distributed Travel Team Organized and On Task

Dreams by Design Travel had spent more than six years using Workplace to stay organized and in sync across its network of travel advisors. It became a core part of their daily operations. When Meta announced the upcoming deactivation of the platform in 2026, the team knew they needed to act quickly to find a solution that felt just as familiar—without sacrificing performance, structure, or continuity.
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Why Humand Was the Right Move

Among the options explored, Humand stood out for offering similar functionality and customization to what the team was used to. This made the transition feel intuitive rather than overwhelming. But what truly made the difference was Humand’s responsiveness and commitment throughout the migration, providing guidance at every step.
“Because it is so similar to Workplace, the impact has been minimal. We transitioned well once migrated over, and the support to any requested changes, features or problems has been excellent.”
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Donna Sharick

Owner of Dreams by Design Travel

Familiar Functionality, Expanded Possibilities

From December 2024 to March 2025, Dreams by Design Travel successfully implemented a wide range of Humand’s modules that preserved what worked in Workplace while adding new value. These included the Internal Social Network, Chat, Magazine, Knowledge Libraries, Documents, Company Policies, Quick Links, Service Management, Birthdays and Anniversaries, and Events. With tools like the Service Portal and Onboarding Surveys, they introduced new ways to manage internal processes—bringing more structure and clarity to their day-to-day operations.
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Seamless Adoption with Strong Engagement

With strong support from the Humand team, the transition to the new platform was smooth and well-accompanied. Once live, the team at Dreams by Design Travel adapted quickly, aided by the platform’s familiar structure and the ongoing responsiveness of Humand’s support. The migration was successful and helped strengthen their internal operations.

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