Initial Context: Challenges of Managing Growth
Since its founding in 1996, Interredes has positioned itself as a leading provider of fiber optic and wireless internet services in San Juan, Argentina. As the company grew, especially during 2023-2024, its workforce doubled, increasing from 54 to over 115 internal employees, along with 30 outsourced collaborators. With offices in various locations, this growth posed challenges in internal communication and operational management.
Interredes initially relied on WhatsApp and email to keep its teams connected, which quickly became unsustainable for effective operations. Critical processes, such as payroll, were managed using Excel, requiring five days to input updates and causing up to four months’ delay for employees to sign their payslips. The distribution of essential materials, like training and personal protective equipment (PPE) forms, also became difficult through informal channels.
This system proved insufficient for the business’s evolving needs, making it clear that an integrated platform was necessary to automate processes and improve team coordination.
How does your company handle internal communication challenges in a fast-growing environment?
The Implementation of Humand: A Leap Towards Efficiency
With the adoption of Humand, Interredes transformed how it manages internal communication and HR processes. The platform centralized key resources, eliminating the need for coordination via WhatsApp or email and providing an agile channel for internal interaction. Employees began using tools like chat and notifications to stay updated in real time, enabling more effective connections between branches and aligning all teams.
Humand also automated the most complex HR management processes. Payroll updates, which previously took five days, are now completed in just three days. Payslip signing, which used to take months, is now done instantly through the platform, improving both operational efficiency and the employee experience. Digitalization further facilitated access to training, work materials, and performance evaluations, consolidating everything in one place.
How could digitalization optimize your company’s processes?
Results: Concrete Impact on Processes
The implementation of Humand has had a significant impact on Interredes‘ operations. Some of the most notable results include:
How would automation impact your company’s management times?
According to Pablo Flores, a materials survey technician, the platform not only simplified his daily tasks but also streamlined administrative processes: “Everything is easier now. With just two clicks, I can manage any request, whether it’s ordering a uniform or requesting a day off, without complications.”
Conclusion: A Path Toward a Connected Future
The digitalization of HR processes through Humand has allowed Interredes to manage its growth without compromising efficiency. The platform has facilitated the automation of critical tasks, improved internal communication, and provided employees with a smoother experience in managing their needs. Additionally, the company is preparing to implement a time management module, enabling even more precise tracking of attendance and training.
With this implementation, Interredes continues to strengthen its position in the telecommunications market, demonstrating that adopting technology is not only essential for managing growth but also for staying aligned with customer demands.
Is your company ready to take the leap towards full digitalization?
