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Retail

HR that moves at the pace of retail teams

From high-turnover environments to disconnected store teams, Humand helps you bring structure, speed, and connection to every part of your retail operation.
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Trusted by HR and Operations teams at leading retail companies

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What makes retail HR challenging?

Retail teams deal with operational chaos that most industries don’t:
  • High turnover and constant onboarding demands.
  • Scattered communication across stores and regions.
  • Manual HR workflows that slow down the business.
  • No consistent way to track performance or engage employees.
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    Stop reinventing onboarding in every store

    Deliver consistent, digital training from day one, no matter the store or role. Eliminate scattered materials, and make sure every new hire starts strong with:
  • Digital onboarding: Auto-assign role-based training on policies, products, and values.
  • Role tasks: Guide new hires and track completion.
  • FAQs & best practices: Enable fast learning for customer questions and promos.
  • Certification tracking: Ensure required training and probation are completed.
  • Centralized docs: Keep contracts, insurance, and policies in 
one place.
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    Keep floor teams in sync without relying on email

    Align all stores with personalized updates, live communication, and mobile-first tools.
  • Segmented feeds: Deliver promos, updates, or pricing changes by team or location.
  • Mobile alerts: Instantly notify staff, even on the floor.
  • Training reminders: Alert teams about new learning or compliance content.
  • Read tracking: See which teams viewed messages and 
who hasn’t yet.
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    Solutions

    Top use cases by retail clients

    Day-One Onboarding

    Replace scattered documents and in-person training with automated onboarding tailored to roles and stores.

    Instant Communication Feed

    Send real-time updates on promotions, policies, and news, keeping stores connected to share daily updates and best practices.

    Automated HR Requests

    Digitize HR processes with mobile-friendly forms. ID card reprints and store audits

    Document Management

    Track and store essential HR docs like contracts, bonuses, insurance policies, and compliance forms.

    Employee Engagement Surveys

    Launch store-by-store surveys to track satisfaction, get feedback, and measure eNPS.

    Recognition and Rewards

    Celebrate top performers with shoutouts and gamified incentives — all visible to every store.

    Testimonials

    What our clients are saying

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    “It has become another social network on the phone, one our collaborators check while on public transport, before bed, during breakfast… When something happens in the store, when someone uploads a photo of something important, when colleagues give recognition. It’s about sharing and informing through the platform.”

    Carlos Rivera Flores

    Deputy Director of Talent and Culture at Miniso Latam

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    “It felt like flipping a switch. Same community, but a much better platform.”

    Marcelo Figueroa

    People Manager | LATAM Essen

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    “Humand allows us to stay connected and in constant contact with our collaborators. Humand is everything Día in one single place.”

     

    Día Team

    Results that speak for themselves
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    User Activation rate

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    Engagement Rate

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    Employees using Humand

    Frecuently Asked Questions
    Yes — Humand lets you design custom onboarding journeys for any segment of your workforce. You can adapt content, tasks, and trainings to each brand, region, or role, ensuring every employee receives relevant information that matches their context.
    Absolutely. You can build templates for each brand, region, or store format, while maintaining centralized visibility over what’s being applied and where. This allows HR and Operations to standardize the experience while giving flexibility to local teams.
    Humand helps reduce turnover by accelerating onboarding, giving managers clarity and tools for recognition, and improving engagement from day one. With consistent onboarding and communication, new hires feel integrated faster and stay longer.
    Yes — with Humand you can launch surveys, manage 1:1 meetings, and monitor adoption or engagement across regions or stores. Centralized dashboards give HR and leaders a clear view of satisfaction, performance, and retention trends.
    Adaptable. Scalable.
    Built for retail.
    Humand is trusted by retail companies that want to deliver consistent HR experiences across every store — without overwhelming managers or losing visibility. Whether you run 5 shops or 500, we help you streamline onboarding, improve communication, and reduce turnover on the floor.