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With operations in more than 100 cities and a workforce of over 20,000 employees across Brazil, MRV&CO takes a careful and attentive approach to the experience of its people. From teams working on construction sites to administrative roles, the company operates within a highly diverse internal reality.
In this context, internal communication plays a key role in keeping employees engaged, informed, and connected—both with one another and with the company’s culture. That’s why MRV&CO sought a solution capable of meeting the expectations of a workforce accustomed to modern digital experiences, similar to those offered by widely used social networks.
Rather than looking for a traditional technology provider, MRV&CO entered the market in search of a partner that could deliver quality, flexibility, and ease of use, while also engaging in active listening to understand and respond to the company’s evolving needs and opportunities for improvement.
What stood out to the MRV&CO team was Humand’s willingness to listen and understand what the company was truly looking for, rather than offering a generic, one-size-fits-all solution.
This close collaboration made it possible to go beyond the initial scope. Through ongoing dialogue and feedback, Humand delivered improvements and new functionalities that have been incorporated over time, responding directly to the needs raised by the team.
As a result, the MRV&CO’s team gained greater flexibility to manage and refine their work, while employees benefited from a clean interface, easy navigation, and practical access—especially through mobile—making daily use of the platform more intuitive and engaging.
From the very beginning, employee engagement played a central role in shaping how Humand was used. As the platform went live, the Internal Communications team actively encouraged employees to share feedback and suggestions.
In just the first week, this collaborative approach resulted in more than fifty suggestions collected directly from the team. This open feedback loop allowed ideas to be prioritized and implemented over time, reinforcing the sense that the platform was evolving together with its users. Today, MRV&CO takes advantage of a set of customized functionalities, including:
Together, these capabilities helped create a communication ecosystem that supports the entire organization—not just specific teams—driving adoption and engagement across MRV&CO.