The Challenge – Modernizing Processes in a Traditional Company
With over 80 years in the paper industry, Greenpaper faced the challenge of modernizing its HR processes and digitizing its operations. With more than 1,000 employees across three plants, the company needed to solve communication and interconnectivity issues, democratize information, and simplify the management of all HR processes through a single tool.
Key Problems to Address
- Democratizing communication and information within the company
- Inability to measure HR actions (queries, resolved processes, etc.)
- Improving employee experience and HR management efficiency
Connecting Values, Management, and Culture
The implementation of Humand at Greenpaper focused on creating a comprehensive solution that aligned with the company’s values and ensured quick adoption by employees. Our human resources platform enabled swift adaptation due to its intuitive design and seamless integration with Greenpaper’s organizational culture.
Secrets to Fast and Easy User Adoption
The success of Humand’s implementation at Greenpaper is due to several key factors that facilitated quick and easy user adoption. Firstly, the platform’s intuitive design makes it easy to use from the start, driving both initial adoption and continuous use. Additionally, Humand’s cultural integration resonates with Greenpaper’s values and specific needs, creating a tool that employees feel is their own. As a result, a high adoption rate was achieved with 96% user activation and 90% active monthly users, demonstrating the platform’s effectiveness and relevance in the company’s daily operations.
How can an intuitive platform change the daily dynamics of employees?
Paloma González, Director of Human Resources at Greenpaper, highlights: “Humand has become indispensable for our daily operations. The main feedback is that everyone now recognizes Humand, they all see it as a Greenpaper tool, and just as we can’t live without our cell phones, we couldn’t manage all our processes without Humand.”
Integration and All-in-One: A Key to Success
The implementation of Humand has brought outstanding results for Greenpaper. The platform has improved internal communication, digitized processes, and facilitated access to relevant information, integrating with existing systems like Fortia to optimize receipt management and reduce costs.
What impact does process digitization have on work efficiency?
Celda Sánchez, Head of the Shipping Department, comments: “It definitely revolutionized communication within the company. It made communication faster, more effective, and it reaches all levels.”
Implemented Modules
Humand adapts to the needs of each client. Therefore, and because each company has its own requirements and processes, the following modules were integrated into the platform. However, there is always the option to add new functions according to how their internal communication, HR management, self-management, culture, and engagement strategies evolve.
Benefits for Employees
Humand has not only transformed HR processes at Greenpaper but also improved the employee experience by providing quick access to information and facilitating the resolution of communication issues.
How is this transformation reflected in employee satisfaction? Luis Carrillo, HR Analyst, shares: “The implementation of Humand was very well received. The app is simple, user-friendly, and doesn’t take up much space on the phone. It has simplified tasks and improved the employee experience.”
Conclusion: Greenpaper improves its HR processes with Humand
The digital transformation of Greenpaper through Humand has been a great success. The platform has not only centralized internal communication into a single app accessible to all employees but also accelerated the response times of the HR team and simplified internal processes. This initiative has improved employee collaboration and strengthened interpersonal relationships, fostering a greater sense of belonging within the organization.
What future challenges can be overcome with an Integrated HR Platform? Paloma González concludes: “It seemed magical to us to find Humand because it solved all those communication and interconnectivity issues with our HR processes.”