“All employees connected through a single channel": Swiss Medical’s HR digital transformation through the Humand platform

Swiss Medical Group, a leader in healthcare sector, embarked on a crucial journey towards the digitalization of its internal communication processes. With over 11,000 employees, Swiss Medical’s goal was clear: to unify and enhance the way all employees connect and communicate. At Humand, we are proud to have been a key part of this transformation.

Initial Situation: Communication Challenges

Swiss Medical Group faced several obstacles due to its size and geographic dispersion. With only 40% of employees having access to corporate email, the remaining 60% were out of the information loop. Previous attempts to use personal emails and private social media networks had been ineffective, and measuring the impact of internal communication was nearly impossible.

Is your company struggling to keep all employees informed?

According to Alejandro Salvarezza, Director of Human Resources at Swiss Medical, “Internal communication has evolved from being one-way to interactive, allowing employees to feel like an integral part of the company. This is what’s coming, there’s no alternative.”

Clear Objectives: Swiss Medical’s Vision

To overcome these challenges, Swiss Medical set specific objectives:

Unify Internal Communication: Connect all employees through a single accessible channel.
Foster Interaction and a Sense of Belonging: Create an active and participatory community.
Simplify HR Processes: Access accurate metrics to improve decision-making.

How can you foster a sense of belonging among geographically dispersed employees?

At Humand, we understood the importance of these objectives and worked alongside Swiss Medical to realize them. María Teresa Jofré Fuentes, Corporate Head of Internal Communications, adds, “I would recommend Humand because it is very competitive compared to similar tools on the market. Through a single fee, we have a tool with everything we need, with all company employees connected through a single channel.”

Humand/Implementation and Results

Strategic Implementation

Working with Humand resulted in the creation of a robust and user-friendly internal communication platform. Within a few weeks, over 10,000 employees were active on the application, demonstrating quick adoption and enthusiasm for the new tool.

Are you maximizing the potential of your internal communication channels?

Tangible Results

90% of Employees Connected: The majority of employees can now access the information they need from anywhere.
Increased Interaction: Over 70% of employees use the app weekly, demonstrating a strong sense of belonging.
Accurate Measurement: The platform allows for segmentation and measurement of the impact of internal communications, significantly improving the efficiency of HR processes.

Do you really know how internal communication impacts your organization?

At Humand, we are proud to see how our platform has transformed internal communication at Swiss Medical, enabling deeper connections and more efficient human resource management.

Implemented modules

Conclusion: A Connected Future

The implementation of Humand at Swiss Medical Group has not only centralized internal communication but has also fostered greater interaction and engagement among employees. This digital transformation has improved efficiency and organizational culture, marking a turning point in how Swiss Medical manages its human resources.

Is your company ready for a digital transformation in its communication processes?

At Humand, we firmly believe that effective and centralized internal communication is essential for success in the digital age. We are committed to helping more companies achi

For more information on how we can help your company:

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“All employees connected through a single channel": Swiss Medical’s HR digital transformation through the Humand platform

Index

Initial Situation: Communication Challenges

Clear Objectives: Swiss Medical’s Vision

Humand/Implementation and Results

Conclusion: A Connected Future