The Challenge: Connecting in a Dispersed Environment
Viva Aerobus, known for being one of the leading low-cost airlines, faced a common industry challenge: the geographical dispersion of its staff. With the youngest fleet in the region and rapid growth, Viva Aerobus is committed to offering the opportunity to fly, having fulfilled this promise with over 32 million passengers.
However, this accelerated growth has also led to significant challenges in internal communication. Many employees, including pilots and crew, are constantly on the move, making in-person connection and problem-solving difficult.
How has Viva Aerobus’ rapid growth impacted internal communication and employee connectivity?
Implementation and Results
After several meetings and a thorough analysis of the obstacles Viva Aerobus faced, Humand’s support propelled the company into a new era of digital transformation. Today, thousands of Viva Aerobus employees can access all HR processes, make quick inquiries, chat with colleagues, access documents, policies, internal job postings, and interact on their internal social network—all from their mobile phones, regardless of location or time zone.
What specific obstacles were identified during the initial analysis, and how were they addressed with Humand’s implementation?
How the Story Between Humand and Viva Aerobus Began
Geronimo Maspero, co-Founder & CTO of Humand, shares: “It was clear to us that Viva Aerobus had great potential to improve its daily operations and the need to connect its entire team. We reached out to Cecilia Martínez and Pedro Obregón and proposed using Humand to centralize all HR management and internal communication. Today, thanks to Humand, thousands of Viva employees can access all HR processes and more, all from their mobile phones, regardless of their location.”
Key Features of Humand
Humand’s internal communication platform offers several key features that have been crucial in improving communication and collaboration at Viva Aerobus:
- Access to corporate information: Employees can access company news and updates, internal policies, and events.
- Internal communication: Enables two-way communication between employees and the company, as well as among colleagues, through direct messages, chat groups, and forums.
- Benefits management: Employees can view and manage their work benefits, such as health insurance and vacation days.
- Employee directory: Facilitates the search and contact with other colleagues within the company.
- Project collaboration: Allows the creation of workgroups, task assignment, project tracking, and efficient team collaboration.
Which features are most valued by Viva Aerobus employees, and how have they improved their work experience?
Impact on Culture and Work Experience
The integration of Humand at Viva Aerobus has had a positive impact on the company’s culture and work experience:
- Improved communication: the app has strengthened interaction and information exchange more effectively and quickly.
- Increased collaboration: it has fostered a supportive environment, allowing employees to work together more efficiently.
- Sense of community: Humand has helped create a sense of community among employees, keeping them informed and connected.
- Access to resources and benefits: the centralization of information has enhanced the employee experience by having everything at their fingertips.
How has Humand changed employees’ perception of their work environment?
Conclusion
The collaboration between Viva Aerobus and Humand has proven to be a significant step toward a better corporate culture, process optimization, and greater job satisfaction. Humand’s mission is to ensure that everyone at Viva Aerobus not only becomes more successful but also finds more joy and satisfaction in their work.
