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Multi-directional Goal Evaluation: A 360° Approach to Measuring Performance

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We’ve released a powerful enhancement in the Performance Review module: goals can now be evaluated from every direction within the review cycle. Whether it’s a peer, a manager, or a direct report, everyone can now assess what truly matters—your goals.

A More Complete Performance Picture

Performance isn’t one-dimensional—evaluating goals shouldn’t be either. With this update, employee objectives become a shared conversation across the entire feedback cycle, adding clarity and fairness to performance reviews.

Why This Matters

📌 Bringing Goals to the Heart of Feedback

Until now, employee goals were only visible in the manager’s evaluation form. This new feature responds to a highly requested improvement: making goals part of all evaluation templates—self, peer, upward, and more. Here’s why that matters:

  • More inclusive feedback: Everyone who collaborates with an employee can now reflect on their goals.
  • Better alignment: Self-assessments and peer reviews become grounded in actual objectives.
  • Deeper insights: Managers gain richer perspectives when reviewing their team’s performance.

🛠️ What’s Included

With Multi-directional Goal Evaluation, goals can now be shown and assessed in all evaluation directions—if enabled in the templates.

Here’s how it works:

  • Template-based control: Admins can choose whether to include goal evaluation in any direction (self, peer, upward, etc.) by activating the “Include Goals” setting in the review templates.
  • Goal visibility for all: Once enabled, goals appear not only in manager reviews, but also in other directions—like peers evaluating a teammate’s performance.
  • Two input modes:
    • Automatic: Progress is calculated based on tracked completion.
    • Manual: Reviewers enter their own assessment of progress.

⚠️ Note: If you enable goals in an upward review, team members will be able to view and assess their leader’s goals.

⚠️ To restrict goal visibility in a specific direction, simply ensure the template used does not have the goal evaluation option turned on.

✨ Multi-directional Goal Evaluation in Action

Here are a few examples of how this update improves real-life review scenarios:

  • “Can peers give feedback on someone’s goals?” → Yes! Enable goal evaluation in the peer template and they’ll be able to contribute meaningfully.
  • “I want team members to review their own progress toward goals.” → Just activate the goal section in the self-evaluation form.
  • “Should employees see their leader’s objectives?” → Only if the upward template has goals enabled—your setup defines what’s visible.
  • “I prefer automated tracking, can I still use that?” → Absolutely. Select the Automatic mode and goal progress will sync from the Goals module.
  • “Can I turn it off for some directions?” → Yes. You have full control via the templates.

✅ Ready to Enable It?

Start making goals part of every feedback conversation.
Explore the new settings in the Performance Review and Goals modules today.

👉 Visit the Help Center for step-by-step guidance on template setup.

💬 Questions or setup needs? Reach out to your CX Specialist anytime.

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